• Knowledge and demonstration of agency core values in day-to-day activities
• Direct the day-to-day clinical operations of the ACT team including scheduling staff work hours to assure appropriate coverage for day, evening, weekend and holiday shifts and on-call hours; lead the daily organizational staff meetings and treatment planning meetings; continuously evaluate the status of clients and do appropriate planning and coordination of treatment activities to ensure immediate attention to their changing needs.
• Direct and coordinate the client admission process and treatment, rehabilitation, and support services of the program in coordination with the psychiatrist. Schedule the admission interview, develop and coordinate the initial assessment and initial treatment plan; assign the most appropriate staff to the individual; and provides clinical supervision of the development of the comprehensive assessment and the treatment plan for each client.
• Direct and coordinate, for each client, the comprehensive assessment of psychiatric history (e.g., onset, course and effect of illness, past treatment and responses, and risk behaviors). Mental status, and diagnosis, physical health and dental health; use of drugs or alcohol; education and employment, social development and functioning; activities of daily living (e.g., self-care, living situation, nutrition, money management) self-assessment and family structure and relationships.
• Participate in staff recruitment, interviewing, hiring, work assignments and orientation and performance supervision according to work rules, regulations, and policies; develop and implement staff orientation, training and evaluation of work performance.
• Supervise medical records management assuring maintenance of the medical record in compliance with OMH regulations, corporation policies, and Medicaid, and other third-party payment requirements. Train staff on medical record requirements; regularly review client assessments, treatment plans, and progress notes written by the staff; and supervise individual staff for medical records mastery.
• Develop and maintain program policies and procedures and revise as necessary.
• Initiate and maintain relationships, in coordination with ACT Director, with SPOA, law enforcement and criminal justice systems and other health and human services agencies, and with informal community resources (i.e., landlords, employers).
• Conduct clinical assessments and provide direct clinical treatment, rehabilitation, and care management services to clients.
• Perform on-call duty for crisis intervention and for staff supervision and consultation.
• Frequent or occasional driving of personal vehicle for purpose of transporting clients in the community and/or site visits (client or work related).

SKILLS/COMPETENCIES:

• Strong clinical skills and experience providing treatment to persons with severe and persistent mental illness.
• Excellent interpersonal skills including ability to effectively communicate, negotiate, persuade and instruct
• Exceptional judgment and decision-making skills
• Demonstrate a clear understanding of the characteristics and problems of adults with severe and persistent mental illness and be knowledgeable and the ACT model
• Demonstrate a thorough knowledge of effective supervisory and program management practices and principles.
• Excellent written and oral skills communicating in English
• Must be proficient in the use of computers and all Microsoft Office Products i.e. Word, Excel, Power Point, Outlook ,etc.