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Clinic Office Assistant (2412 Seneca Street, Buffalo, NY)


Coordinates of this location not found

Summary of Position Function

Performs complex administrative tasks and provides administrative support to clinicians, providers and/or managers while delivering exceptional customer service to the individuals we serve.

Compensation: $17.00/hr

Education Requirements

  • High School Diploma or equivalent


  • One year work experience in work related field preferable
  • Flexible availability and willingness to work nights and weekends.

Must possess a valid driver’s license with an acceptable driving record and have reliable transportation.

Interested in this position?

Major Duties & Responsibilities

  • Knowledge and demonstration of agency core values in day-to-day activities
  • Ensure the criteria for a high performing team member and the values that support trust, interdependencies and teamwork are role modeled and consistently evidenced in the work environment.
  • Maintain a neat, organized workspace consistently.
  • May require travel between sites to provide coverage for other support staff.
  • Greeting and checking clients in using a friendly demeanor upon arrival for their appointment.
  • Manages intakes, scheduling, auditing, uploading documents into client health record, processing of patient letters and filing.
  • Politely answering and directing calls to the appropriate person.
  • Daily insurance verification of 3rd party payers, Medicaid and completion of financial reviews.
  • Collection, reconciliation and posting of all client payments.
  • Sends/receives incoming, outgoing mail and faxes.
  • Responding to high volume of email requests in timely manner.
  • Attend meetings onsite and offsite as assigned.
  • Other duties as assigned.


  • Strong ability to navigate computer programs, including Microsoft Office, internet search engines and agency’s Electronic Health Record system
  • Excellent customer service skills with clients and colleagues
  • Excellent computer skills and use of office machines
  • Strong communication skills, both verbal and written
  • Meticulous attention to detail; excellent time management and organizational skills
  • Ability to multitask in a fast-paced work environment

Interested in this position?

Other Support Positions Available