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Crisis Counselor


Summary of Position Function

Under supervision of the Team Leader of Buffalo Hope, the Crisis Counselor provides emotional support and related service offerings via outreach and wellness activities. Provides assessment, referral and linkage to community-based resources utilizing active supportive listening.

COMPENSATION: $17.11 – $20.87/hr

Education Requirements

  • High School Diploma


  • One to three years in Mental Health or Human Services setting dependent on certification/education is preferred

Must possess a valid Driver’s License with a satisfactory driving record, and possess a personal vehicle for job requirement

Interested in this position?

Major Duties & Responsibilities

  • Knowledge and demonstration of agency core values in day-to-day activities
  • Works with individuals, families, and groups to provide outreach, emotional support, individual and group crisis counseling, public education, and referrals when needed.
  • Represents program in the community and networks with other agencies and partners to ensure needs of survivors are met.
  • Provides presentations to community groups on emotional reactions, coping skills, and stress management.
  • Advocates on behalf of the client to ensure needed services are obtained
  • Provides Service Referral, Linkage, and Related Activities
  • Utilizes Motivational Interviewing techniques to increase likelihood of engagement
  • Utilizes supportive, active listening skills
  • Individual Crisis Counseling
  • Brief educational or supportive contact
  • Group crisis counseling
  • Support and educational groups
  • Self-help groups
  • Assessment, referral, and resource linkage
  • Community support and networking
  • Public education
  • Development and distribution of educational materials
  • Frequent or occasional driving of personal vehicle for purpose of meeting with clients in the community and providing various counseling related activities.
  • Other duties as assigned.


  • One – three years’ experience in Physical Health, Behavioral Health or Human Services setting or Degree or Certification in Human Services Program is preferred
  • Must be proficient in the use of computers and computer software.  Familiar with all Microsoft products
  • Training in Motivational Interviewing and Person-Centered Planning to be completed within three months of hire

Interested in this position?

Other Clinical Positions Available

Mental Health Counselor/Social Worker


* Sign-On Bonus Eligible!