• Knowledge and demonstration of agency core values in day-to-day activities
• Ensure the criteria for a high performing team member and the values that support trust, interdependencies and teamwork are role modeled and consistently evidenced in the work environment.
• Consistently maintain a neat, organized work environment
• Travels in between sites to provide coverage for other support staff
• Assists with the Pulling Charts and preparing records to give to the Psychiatrist or NPP
• Processes Intakes, scheduling, auditing of all progress notes, posting and filing.
• Schedule preparation to include authorization verification, copay/private fee amounts, client balances and the appropriate notification of senior staff when appropriate.
• Constant verification’s of 3rd Party payers, Medicaid and authorizations, completion of client financial reviews.
• Reconciliation and posting of all client payments
• Processing of client records
• Typing
• Constant direct communication with Director of Reimbursement & Supp. Srvs.
• Type business letters, memorandums, reports, charts, etc. on a personal computer.
• Composes and prepares routine correspondence for signature.
• Establishes and maintains confidential files and records.
• Proofreads and corrects grammatical, punctuation and spelling errors.
• Maintains calendar and schedules appointments; sends/receives incoming and outgoing mail and faxes; and follow-ups on dates for action items.
• Answers telephone and direct calls to the appropriate person.
• Operates office machines and instructs others in the operation of same.

SKILLS/COMPETENCIES:

• Ability to generate standard business letters, forms, contracts, proposals, presentations, etc.  Strong understanding of and ability to use internet search engines
• Excellent interpersonal skills and communication skills both verbal and written
• Meticulous documentation/recording skills and attention to detail; excellent time management and organizational skills
• Ability to handle multiple tasks
• Proficient in the use of computer software such as MSWord, Excel, Power Point, Desktop Publishing, Outlook, etc.
• Ability to operate office equipment