A message from Spectrum Health and Human Services about COVID-19

Spectrum Heath & Human Services remains committed to our clients and our community. As an essential business, Spectrum Health’s services will continue to be available. We are here for our current clients and continue to accept new clients as well. The health and well being of our staff, the individuals we serve, and the community is a top priority. Spectrum Health will be slowly increasing the number of staff on-site for face-to-face visits, but will continue to provide services telephonically and in the community as well.

We continue to ask that you please do not report to our offices for any scheduled visits until you speak with one of our counselors or office staff. At the time of scheduling your first appointment or when you speak to your counselor, together you can decide the best treatment option for you; in person, or by telephone. For scheduled telehealth appointments, your counselor will call you at the time of your appointment.

Our services are available!

We ask that you please call first when possible so we can determine the best way to help you.

Central Intake Department

Help Line

Mental Health Urgent Care
Mon-Fri  | 8:30am-4:30pm
1280 Main St. | Downtown Buffalo


We are here for you!

COVID Impact Survey for Recipients of Services and Families:


New York State Office of Mental Health is conducting a survey to help us better understand the impact of COVID-19 in our community. The results from this survey will be included in a briefing document for executive leadership at the Office of Mental Health. Your input is critical to help us understand the needs of the community and help us prioritize policy and program decisions. The survey is anonymous. We are looking for responses from people who receive services from OMH programs and their family members.

People can also call the Office of Consumer Affairs to participate in the survey over the phone. Our number is 518.473.6579

If language or translation services are needed, please contact Matt Canuteson, Diversity & Inclusion Officer, Matthew.Canuteson@omh.ny.gov



COVID-19 Resources:

In an infectious disease outbreak, when social distancing and self-quarantine are needed to limit and control the spread of disease, continued social connectedness to maintain recovery are critically important. Virtual resources can and should be used.

We’ve provided a list of resources to help you through this time.

Virtual Recovery Programs & Support

Mental Health Support

Information Regarding Quarantining, Self-Isolation and Social Distancing

Exercising at Home

Tips for Working from Home

  • Entrepreneur

    How to work from home without loosing your mind

  • Thrive Global

    The health benefits of working from home

  • Business Insider

    How to work from home during the coronavirus outbreak

  • The Muse

    7 essential tips for working from home during the coronavirus pandemic

  • The Verge

    Productivity tips for working remotely

At Home Activities

Food Delivery Services

Grocery Delivery Services