• Knowledge and demonstration of agency core values in day-to-day activities
• Works with individuals, families, and groups to provide outreach, emotional support, individual and group crisis counseling, public education, and referrals when needed.
• Is synonymous with term “outreach worker.”
• Represents program in the community and networks with other agencies and partners to ensure needs of survivors are met.
• Provides presentations to community groups on disaster reactions, coping skills, stress management, and the CCP.
• May use the mobile application to complete data forms.
• Advocates on behalf of the client to ensure needed services are obtained
• Provides Service Referral, Linkage, and Related Activities
• Utilizes Motivational Interviewing techniques to increase the likelihood of engagement
• Utilizes supportive, active listening skills
• Individual Crisis Counseling
• Brief educational or supportive contact
• Group crisis counseling
• Support and educational groups
• Self-help groups
• Assessment, referral, and resource linkage
• Community support and networking
• Public education
• Development and distribution of educational materials
• Performs other duties as assigned
• Frequent or occasional driving of personal vehicle for purpose of transporting clients in the community and/or site visits (client or work related)

SKILLS/COMPETENCIES:

• One – three years experience in Physical Health, Behavioral Health or Human Services setting or Degree or Certification in Human Services Program is preferred
• Must be proficient in the use of computers and computer software.  Familiar with all Microsoft products
• Training in Motivational Interviewing and Person Centered Planning to be completed within three months of hire