Career Opportunities

Due to anticipated growth and expansion, we are looking for individuals who are passionate about helping others and are dedicated to making our community a great place to work, live and play!

Job Info Here!

The Spectrum Culture

 • Spectrum offers employees the opportunity to wear many hats and explore different roles and facets of the agency.

• In addition to Spectrum’s generous benefit package, employees may have a flexible work schedule, promoting a better work-life balance.

• Your career will have a sense of meaning, something you can experience as a Spectrum employee; along with a mission and values that is closely aligned with its own interests and passions.

• Spectrum is committed to serving all of its clients, customers, providers, vendors; including doing the very best for its employees.

• Spectrum’s engaging workforce has delivered exceptional client-based outcomes for the past 42 years; lead by an experienced staff of highly trained and compassionate leaders.

Employees report a high level of Job Satisfaction!

I feel like Spectrum has a genuine interest in its employees and their needs. The work environment and fellow employees are great!

Working with the people we serve – some of the things I see staff do that are so incredibly respectful and meaningful.

At Spectrum there is a family-like atmosphere with my co-workers.

Outstanding reputation in the community and support from management.

Spectrum Benefits

Employees begin accruing Paid Time Off (Vacation, Sick, Personal time) from their first day of employment, up to a maximum of 30 days after a few years of service.

Employees may choose from the following:

• Health Insurance (no deductible and high deductible plans) through BlueCross BlueShield

• Dental Insurance through Metropolitan Life

• Vision Insurance through VSP

• Flexible Spending Account (medical and dependent care)

• Health Savings Account

• Life Insurance (1.5 times salary)

• Voluntary Long Term Care Insurance through AFLAC or Colonial

• Short-Term Disability Insurance

10 Paid Holidays including 4 Floating Holidays

401K Retirement Plan through Prudential including an employer match and safe harbor

Employees may seek out assistance through our Palladian Employee Assistance Program.

The Employee Referral Program enables Spectrum employees to refer a job candidate who is hired and thereafter receives a bonus (reward).

Buffalo Business First 2019 best places to work

Current Opportunities

ACT Co-Occurring Specialist

Full Time  •  Niagara County

This member of the ACT multidisciplinary team has training in one of the mental health professions (i.e. Nursing, social work, rehabilitation counseling or psychology) and clinical skill and experience to assess plan, develop, coordinate, and provide treatment, rehabilitation, and support services to program clients with severe and persistent mental illnesses and substance abuse disorders under the clinical supervision of the team leader and the psychiatrist.  The member functions as a clinical member of the multidisciplinary team and provides treatment, rehabilitation, and support services or may be designated by the team leader to function as the lead mental health and/or substance use specialist.

  • Knowledge and demonstration of agency core values in day-to-day activities
  • Knowledge of working with individuals transitioning from jail/forensic settings.
  • Provide case management for clients including coordinating and monitoring the activities of the individual treatment team; assume primary responsibility for developing, writing, implementing, evaluating and revising overall treatment goals and plans in conjunction with the treatment team; provide individual supportive therapy and symptom management, ensuring immediate changes are made in the treatment plans as clients’ needs change; education and support clients’ families and advocate for clients’ rights and preferences.
  • Conduct comprehensive assessment for psychiatric history (i.e.; onset, course and effect of illness; past treatment and responses; and risk behaviors)’ mental status, and diagnosis; physical health and dental health’ use of drugs, or alcohol; education and employment; social development and functioning; activities of daily living (e.g., self-care, living situations, nutrition, money management); and family structure and relationships.
  • Act as liaison and consult with community agencies and families to maintain coordination in the treatment process.
  • Document client progress to maintain a permanent record of client activity according to established methods and procedures.
  • Provide treatment, rehabilitation, and support services; with some interventions directed or performed by staff with specialty training and skills (e.g., vocational specialists).
  • Take the lead role or participate in providing Co-occurring treatment services including groups.
  • Ability to provide family psycho educational services and assist with integrating family goals and services for all clients with other team members.
  • Frequent or occasional driving of personal vehicle for purpose of transporting clients in the community and/or site visits (client or work related)

SKILLS/COMPETENCIES:

  • Demonstrate a clear understanding of the characteristics and problems of adults with severe and persistent mental illness and substance abuse disorders, and be knowledgeable about the ACT model.
  • Demonstrate thorough knowledge of effective clinical practices and principles.
  • Knowledge in working with a population of people transitioning from jail/forensic setting.
  • Demonstrate knowledge and experience in assessment, diagnosis, co-occurring disorders, and substance abuse or dependency.
  • Excellent written and oral skills communicating in English
  • Must have ACT training within six (6) months of hire
  • Must be proficient in the use of computers and all Microsoft Office Products i.e. Word, Excel, Power Point, Outlook, etc.
  • Master’s degree in Social Work, Mental Health Counseling, Education, or Psychiatric Rehabilitation or Psychology. Must meet the standards for the definition of Qualified Health Professional to practice in the state in which the program is operating.
  • LMSW, LCSW, LMFT, LMHC, PHD, PSYD, RN

Minimum of three (3) years of post-secondary school education working in the field of mental health treatment; especially with an emphasis on the Co-occurring population and working with individuals in a forensic setting, including internships and other supervised practical experiences in a clinical or rehabilitation setting with persons with severe and persistent mental illness.

Must possess a valid Driver’s License with an acceptable driving record

Clinician III

Full Time  •  326 Orchard Park Road, West Seneca

Provides outpatient Behavioral Treatment Services to individuals with substance use disorders, mental health disorders and/or co-occurring disorders.  Responsible for assessment of clients, development and implementation of an Individualized Action Plan.  Provides Individual, Group, Family and Crisis Treatment Services as appropriate.  Also is responsible for referral to other appropriate services and coordination with other service providers.  Performs related tasks as required.

  • Knowledge and demonstration of agency core values in day to day activities
  • Meets productivity standard of at least 100% annually
  • Meets documentation timeliness standards
  • Demonstrates ability to effectively use technology and appropriate use of support
  • Follows Agency policies and procedures
  • Completes yearly update trainings
  • Handles intake calls and performs initial assessments commensurate with regulatory requirements
  • Develops and reviews client individual action plan, objectives and methods consistent with assessment of problem
  • Conducts individual, group and family sessions
  • Coordinates services with other staff and other agencies
  • Implements established treatment plan and provides assigned professional interventions
  • Contacts collaterals and family members to encourage their participation in client’s treatment as well as their own treatment, if needed
  • Serves as resource person/consultant to other service providers in identifying clients for referral and works cooperatively with other providers to assure linkage of clients with appropriate services
  • Prepares reports, maintains clinical files, participates in training and provides statistical materials
  • Assures that advocacy, linking, expediting and related activities are carried out as needed
  • Performs other duties as assigned
  • Minimum requirement of high school diploma or GED
  • Master’s Degree preferred commensurate with required licensing
  • Educational qualifications must match regulatory requirements
Must possess one of the following:
· Credentialing as a Certified Alcoholism and Substance Abuse Counselor with two (2) years experience
· Limited Permit or Licensure as a Social Worker
· Certification as a Rehabilitation Counselor
· Limited Permit or Licensure as a Mental Health Counselor
  • Experience must match regulatory requirements
  • Preferred: One (1) year experience in Human Services working with a population of individuals with Serious Mental Illness (SMI) or Substance Use Disorder (SUD)

Must possess a valid Driver’s License with an acceptable driving record. 

Clinician IV

Full-time   •   27 Franklin Street, Springville

Provides outpatient Behavioral Treatment Services to individuals with substance use disorders, mental health disorders and/or co-occurring disorders.  Responsible for assessment of clients, development and implementation of an Individualized Action Plan.  Provides Individual, Group, Family and Crisis Treatment Services as appropriate.  Also is responsible for referral to other appropriate services and coordination with other service providers.  Performs related tasks as required.

  • Knowledge and demonstration of agency core values in day to day activities
  • Meets productivity  standard of 100% annually
  • Meets documentation timeliness standards
  • Demonstrates ability to effectively use technology and appropriate use of support
  • Follows Agency policies and procedures
  • Completes yearly update trainings
  • Handles intake calls and performs initial assessments commensurate with regulatory requirements
  • Develops and reviews client individual action plan, objectives and methods consistent with assessment of problem
  • Conducts individual, group and family sessions
  • Coordinates services with other staff and other agencies
  • Implements established treatment plan and provides assigned professional interventions
  • Contacts collaterals and family members to encourage their participation in client’s treatment as well as their own treatment, if needed
  • Serves as resource person/consultant to other service providers in identifying clients for referral and works cooperatively with other providers to assure linkage of clients with appropriate services
  • Prepares reports, maintains clinical files, participates in training and provides statistical materials
  • Assures that advocacy, linking, expediting and related activities are carried out as needed
  • Performs other duties as assigned

SKILLS/COMPETENCIES:

Must possess one of the following:

  • Credentialing as a Certified Alcoholism and Substance Abuse Counselor and five (5) years experience
  • Licensure as a Social Worker and two (2) years experience
  • Certification as a Rehabilitation Counselor and two (2) years experience
  • Limited Permit or Licensure as a Mental Health Counselor and two (2) years experience
  • Minimum requirement of high school diploma or GED
  • Master’s Degree preferred commensurate with required licensing
  • Educational  qualifications must match regulatory requirements
  • Experience must match regulatory requirements
  • Preferred: One (1) year experience in Human Services working with a population of individuals with Serious Mental Illness (SMI) or Substance Use Disorder (SUD)

Must possess a valid Driver’s License with an acceptable driving record. 

Customer Service Representative

Part-time   •   1280 Main Street, Buffalo

Performs complex administrative tasks and provides administrative support to a department head and/or manager. May also train clerical support staff.

  • Knowledge and demonstration of agency core values in day-to-day activities
  • Ensure the criteria for a high performing team member and the values that support trust, interdependencies and teamwork are role modeled and consistently evidenced in the work environment.
  • Consistently maintain a neat, organized work environment
  • Travels in between sites to provide coverage for other support staff
  • Assists with the Pulling Charts and preparing records to give to the Psychiatrist or NPP
  • Processes Intakes, scheduling, auditing of all progress notes, posting and filing.
  • Schedule preparation to include authorization verification, copay/private fee amounts, client balances and the appropriate notification of senior staff when appropriate.
  • Constant verification’s of 3rd Party payers, Medicaid and authorizations, completion of client financial reviews.
  • Reconciliation and posting of all client payments
  • Processing of client records
  • Typing
  • Constant direct communication with Director of Reimbursement & Supp. Srvs.
  • Type business letters, memorandums, reports, charts, etc. on a personal computer.
  • Composes and prepares routine correspondence for signature.
  • Establishes and maintains confidential files and records.
  • Proofreads and corrects grammatical, punctuation and spelling errors.
  • Maintains calendar and schedules appointments; sends/receives incoming and outgoing mail and faxes; and follow-ups on dates for action items.
  • Answers telephone and direct calls to the appropriate person.
  • Operates office machines and instructs others in the operation of same.

High School Diploma or equivalent.

  • One  years work-related experience

Must possess a valid Driver’s License with an acceptable driving record. 

Customer Service Representative

Per Diem   •   2040 Seneca Street, Buffalo

Performs complex administrative tasks and provides administrative support to a department head and/or manager. May also train clerical support staff.

  • Knowledge and demonstration of agency core values in day-to-day activities
  • Ensure the criteria for a high performing team member and the values that support trust, interdependencies and teamwork are role modeled and consistently evidenced in the work environment.
  • Consistently maintain a neat, organized work environment
  • Travels in between sites to provide coverage for other support staff
  • Assists with the Pulling Charts and preparing records to give to the Psychiatrist or NPP
  • Processes Intakes, scheduling, auditing of all progress notes, posting and filing.
  • Schedule preparation to include authorization verification, copay/private fee amounts, client balances and the appropriate notification of senior staff when appropriate.
  • Constant verification’s of 3rd Party payers, Medicaid and authorizations, completion of client financial reviews.
  • Reconciliation and posting of all client payments
  • Processing of client records
  • Typing
  • Constant direct communication with Director of Reimbursement & Supp. Srvs.
  • Type business letters, memorandums, reports, charts, etc. on a personal computer.
  • Composes and prepares routine correspondence for signature.
  • Establishes and maintains confidential files and records.
  • Proofreads and corrects grammatical, punctuation and spelling errors.
  • Maintains calendar and schedules appointments; sends/receives incoming and outgoing mail and faxes; and follow-ups on dates for action items.
  • Answers telephone and direct calls to the appropriate person.
  • Operates office machines and instructs others in the operation of same.

High School Diploma or equivalent.

  • One  years work-related experience

Must possess a valid Driver’s License with an acceptable driving record. 

Customer Service Representative

Part Time  •  27 Franklin Street, Springville

Performs complex administrative tasks and provides administrative support to a department head and/or manager. May also train clerical support staff.

  • Knowledge and demonstration of agency core values in day-to-day activities
  • Ensure the criteria for a high performing team member and the values that support trust, interdependencies and teamwork are role modeled and consistently evidenced in the work environment.
  • Consistently maintain a neat, organized work environment
  • Travels in between sites to provide coverage for other support staff
  • Assists with the Pulling Charts and preparing records to give to the Psychiatrist or NPP
  • Processes Intakes, scheduling, auditing of all progress notes, posting and filing.
  • Schedule preparation to include authorization verification, copay/private fee amounts, client balances and the appropriate notification of senior staff when appropriate.
  • Constant verifications of 3rd Party payers, Medicaid and authorizations, completion of client financial reviews.
  • Reconciliation and posting of all client payments
  • Processing of client records
  • Typing
  • Constant direct communication with Director of Reimbursement & Supp. Srvs.
  • Type business letters, memorandums, reports, charts, etc. on a personal computer.
  • Composes and prepares routine correspondence for signature.
  • Establishes and maintains confidential files and records.

Must possess a valid Driver’s License with a satisfactory driving record

High School Diploma or equivalent.

One  years work-related experience

Must possess a valid Driver’s License with an acceptable driving record. 

Customer Service Representative

Full Time   •   Various Locations

Performs complex administrative tasks and provides administrative support to a department head and/or manager. May also train clerical support staff.

  • Knowledge and demonstration of agency core values in day-to-day activities
  • Ensure the criteria for a high performing team member and the values that support trust, interdependencies and teamwork are role modeled and consistently evidenced in the work environment.
  • Consistently maintain a neat, organized work environment
  • Travels in between sites to provide coverage for other support staff
  • Assists with the Pulling Charts and preparing records to give to the Psychiatrist or NPP
  • Processes Intakes, scheduling, auditing of all progress notes, posting and filing.
  • Schedule preparation to include authorization verification, copay/private fee amounts, client balances and the appropriate notification of senior staff when appropriate.
  • Constant verification’s of 3rd Party payers, Medicaid and authorizations, completion of client financial reviews.
  • Reconciliation and posting of all client payments
  • Processing of client records
  • Typing
  • Constant direct communication with Director of Reimbursement & Supp. Srvs.
  • Type business letters, memorandums, reports, charts, etc. on a personal computer.
  • Composes and prepares routine correspondence for signature.
  • Proofreads and corrects grammatical, punctuation and spelling errors.
  • Maintains calendar and schedules appointments; sends/receives incoming and outgoing mail and faxes; and follow-ups on dates for action items.
  • Answers telephone and direct calls to the appropriate person.
  • Operates office machines and instructs others in the operation of same.

High School Diploma or equivalent.

One years work-related experience

Must possess a valid Driver’s License with an acceptable driving record. 

Customer Service Representative

Per Diem   •   Various Locations

Performs complex administrative tasks and provides administrative support to a department head and/or manager. May also train clerical support staff.

  • Knowledge and demonstration of agency core values in day-to-day activities
  • Ensure the criteria for a high performing team member and the values that support trust, interdependencies and teamwork are role modeled and consistently evidenced in the work environment.
  • Consistently maintain a neat, organized work environment
  • Travels in between sites to provide coverage for other support staff
  • Assists with the Pulling Charts and preparing records to give to the Psychiatrist or NPP
  • Processes Intakes, scheduling, auditing of all progress notes, posting and filing.
  • Schedule preparation to include authorization verification, copay/private fee amounts, client balances and the appropriate notification of senior staff when appropriate.
  • Constant verification’s of 3rd Party payers, Medicaid and authorizations, completion of client financial reviews.
  • Reconciliation and posting of all client payments
  • Processing of client records
  • Typing
  • Constant direct communication with Director of Reimbursement & Supp. Srvs.
  • Type business letters, memorandums, reports, charts, etc. on a personal computer.
  • Composes and prepares routine correspondence for signature.
  • Proofreads and corrects grammatical, punctuation and spelling errors.
  • Maintains calendar and schedules appointments; sends/receives incoming and outgoing mail and faxes; and follow-ups on dates for action items.
  • Answers telephone and direct calls to the appropriate person.
  • Operates office machines and instructs others in the operation of same.

High School Diploma or equivalent.

One years work-related experience

Must possess a valid Driver’s License with an acceptable driving record. 

Customer Service Representative (Urgent Care)

Full Time (Days/Weekends/Evenings Required)  •  1280 Main Street, Buffalo

Performs complex administrative tasks and provides administrative support to a department head and/or manager. May also train clerical support staff.

  • Knowledge and demonstration of agency core values in day-to-day activities
  • Ensure the criteria for a high performing team member and the values that support trust, interdependencies and teamwork are role modeled and consistently evidenced in the work environment.
  • Consistently maintain a neat, organized work environment
  • Travels in between sites to provide coverage for other support staff
  • Assists with the Pulling Charts and preparing records to give to the Psychiatrist or NPP
  • Processes Intakes, scheduling, auditing of all progress notes, posting and filing.
  • Schedule preparation to include authorization verification, copay/private fee amounts, client balances and the appropriate notification of senior staff when appropriate.
  • Constant verifications of 3rd Party payers, Medicaid and authorizations, completion of client financial reviews.
  • Reconciliation and posting of all client payments
  • Processing of client records
  • Typing
  • Constant direct communication with Director of Reimbursement & Supp. Srvs.
  • Type business letters, memorandums, reports, charts, etc. on a personal computer.
  • Composes and prepares routine correspondence for signature.
  • Establishes and maintains confidential files and records.

Must possess a valid Driver’s License with a satisfactory driving record

High School Diploma or equivalent.

One  years work-related experience

Must possess a valid Driver’s License with an acceptable driving record. 

Customer Service Representative

Per Diem  •  1280 Main Street Buffalo

Performs complex administrative tasks and provides administrative support to a department head and/or manager. May also train clerical support staff.

  • Knowledge and demonstration of agency core values in day-to-day activities
  • Ensure the criteria for a high performing team member and the values that support trust, interdependencies and teamwork are role modeled and consistently evidenced in the work environment.
  • Consistently maintain a neat, organized work environment
  • Travels in between sites to provide coverage for other support staff
  • Assists with the Pulling Charts and preparing records to give to the Psychiatrist or NPP
  • Processes Intakes, scheduling, auditing of all progress notes, posting and filing.
  • Schedule preparation to include authorization verification, copay/private fee amounts, client balances and the appropriate notification of senior staff when appropriate.
  • Constant verifications of 3rd Party payers, Medicaid and authorizations, completion of client financial reviews.
  • Reconciliation and posting of all client payments
  • Processing of client records
  • Typing
  • Constant direct communication with Director of Reimbursement & Supp. Srvs.
  • Type business letters, memorandums, reports, charts, etc. on a personal computer.
  • Composes and prepares routine correspondence for signature.
  • Establishes and maintains confidential files and records.

Must possess a valid Driver’s License with a satisfactory driving record

High School Diploma or equivalent.

One  years work-related experience

Must possess a valid Driver’s License with an acceptable driving record. 

Nurse Practitioner/Doctor of Medicine

Must be able to work with children and adults

Full-time or Part-time  •  Southern Tier

As a member of the multi-disciplinary team, the Psychiatric Nurse Practitioner PMHNP in conjunction with the clinical team, has overall clinical responsibility for monitoring client treatment and staff delivery of clinical services; the PMHNP provides psychiatric and medical assessment and treatment; clinical supervision, education, and training of the team; and development, maintenance, and supervision of medication and psychiatric and medical treatment policies and procedures.

  • Knowledge and demonstration of agency core values in day-to-day activities
  • PNP for all assigned clients
  • Conduct psychiatric assessments including psychiatric history, course of illness, response to treatment; mental status examination and 5 Axis DSM 5 diagnoses and participate in case review
  • Assist supervising the treatment team in the comprehensive assessment of psychiatric history (e.g., onset, course and effect of illness past treatment and responses, and risk behaviors), mental status and diagnosis, physical and dental health; use of drugs or alcohol; education and employment; social development and functioning; activities of daily living (e.g., self-care, living situation, nutrition, money management), and family structure and relationships.
  • Collaborate with the registered nurses in assessment of client physical health, making appropriate referrals to community physicians for further assessment and treatment, and coordinating medical treatments with psychiatric treatment
  • Prescribe psychotropic medications and conduct regular assessment of therapeutic responses and side effects and educate clients regarding psychotropic medications
  • Perform individual, group, and family supportive therapy and illness education in the process of carrying out the tasks above
  • With other team members, provide support, education and counseling to family members of clients to help them become knowledgeable about mental illness, collaborate in the treatment process, and assist in their family member’s progress.
  • Provide crisis assessment and management of patients during regular work hours, during other hours, and as on-call back up as needed
  • Submit written reports and oral testimony and presentation of opinion in commitment and other legal proceedings and in a wide range of treatment, rehabilitative, and support services matters (e.g., AOT, Social Security applications, prior authorization of mediation, etc.).
  • Participate in and supervise the development of the comprehensive treatment plan for each patient at treatment planning meetings.
  • Assist in educating staff in the knowledge and skills basis to the treatment of persons with severe and persistent mental illness
  • Direct and collaborate with the registered nurse on the team to develop, revise, maintain, and supervise team psychopharmacologic and medical treatment and medication policies and procedures.

SKILLS/COMPETENCIES:

  • Demonstrates a clear understanding of the characteristics and problems of adults with severe and persistent mental illness and be knowledgeable about the ACT model
  • Demonstrate a thorough knowledge of effective clinical practices and principles
  • Strong clinical skills and experience providing treatment to persons with severe and persistent mental illness
  • Excellent interpersonal skills including ability to effectively communicate, negotiate, persuade and instruct.
  • Exceptional judgment and decision-making skills
  • Must possess excellent written and oral communication skills in English
  • Proficient in the use of computer software such as MSWord, Excel, Outlook, etc.

Board certified or Board eligible in Psychiatry and licensed to practice medicine in the state in which the program is operating

  • Appropriate to situation

Must possess a valid Driver’s License with an acceptable driving record. 

Patient Navigator

Full Time  •  Various Locations

Under supervision of the Coordinator of the FOCUS Project, the Patient Navigator helps link individuals who test positive for HIV and or Hepatitis to their first medical appointment for treatment. Provides services of linkage, advocate, monitor, and evaluate. He/she ensures the individual attends the first medical appointment for the positive results of HIV and or Hepatitis testing.

  • Knowledge and demonstration of agency core values in day-to-day activities
  • Advocates on behalf of the client to ensure needed services are obtained
  • Provides Service Referral, Linkage, and Related Activities to medical provider
  • Utilizes Motivational Interviewing techniques to increase likelihood of engagement
  • Performs other duties as assigned
  • Frequent or occasional driving of personal vehicle for purpose of transporting clients in the community and/or site visits (client or work related)
  • One – three years’ experience in Physical Health, Behavioral Health or Human Services setting or Degree or Certification in Human Services Program
  • Must be proficient in the use of computers and computer software. Familiar with all Microsoft products
  • Training in Motivational Interviewing and Person-Centered Planning
  • Bachelor’s Degree in Human Services Program with one (1) year supervised field practicum in a Mental Health or Human Services setting or one (1) year paid experience in a Mental Health or Human Services setting
  • Associates Degree in Human Services, or 60 credit hours in Human Services Program PLUS three (2) years of experience working in a Mental Health or Human Services setting
  • Certification as a Mental health Technician PLUS three (2) years of post-certification experience in a Mental Health or Human Services setting
  • High School Diploma PLUS five (3) years of experience in a Mental Health or Human Services setting
  • One to three years in Mental Health or Human Services setting dependent on certification/education

Must possess a valid Driver’s License with an acceptable driving record. 

Psychiatric Rehabilitation Specialist

Full Time   •   326 Orchard Park Road, West Seneca

Provides Psychiatric Rehabilitation Services to individuals with substance use disorders, mental health disorders and/or co occurring disorders. Provides Individual and Group Psychiatric Rehabilitation services. Also is responsible for referral to other appropriate services and coordination with other service providers.  Performs related tasks as required.

  • Knowledge and demonstration of agency core values in day to day activities
  • Meets productivity standard annually
  • Meets documentation timeliness standards
  • Demonstrates ability to effectively use technology and appropriate use of support
  • Follows Agency policies and procedures
  • Completes yearly update trainings
  • Provides psychiatric rehabilitation services including group and individual sessions, to assist individuals in meeting life role goals
  • Implements client individual action plan, objectives and methods consistent with assessment of problem
  • Coordinates services with other staff and other agencies
  • Contacts collaterals and family members to encourage their participation in client’s treatment as well as their own treatment, if needed
  • Serves as resource person/consultant to other service providers in identifying clients for referral and works cooperatively with other providers to assure linkage of clients with appropriate services
  • Prepares reports, maintains clinical files, participates in training and provides statistical materials
  • Assures that advocacy, linking, expediting and related activities are carried out as needed
  • May provide site based or community based services
  • Performs other duties as assigned
  • High School Diploma and one to three (1-3) years of experience in a Mental Health or Human Services setting
  • Preferred Associate’s or Bachelor’s Degree and one (1) year experience

One to three years in Mental Health or Human Services setting dependent on certification/education

Must possess a valid Driver’s License with an acceptable driving record. 

Sr. Crisis Clinician- C.A.R.E.S.

Full Time   •   Orchard Park

Ensure that all Children/Youth CARES clients (children, adolescents and their families) receive the highest quality mental health assessments, crisis intervention, safety planning and service coordination necessary to safely maintain children in the community in accordance with their individual family needs and plan. Deliver all services consistent with the content and spirit of the Family Voices and Agency Standards of Practice as well as WRAP Core Values. Work effectively as a high performing team member with children, adolescents, families, Family Voices Network, Family Court F.S.T./Early Intervention as well as other key stakeholders to accomplish these objectives.

  • Provide high quality psycho-social and mental status assessments as appropriate to children and their families in crisis situations due to emotional, behavioral or mental health problems; initiate requests for required services, phone calls, agency information, etc.
  • Provide effective crisis intervention services and solution-focused treatment to families that empower them until follow-up services can be obtained for children and their families
  • Provide effective crisis intervention services and solution-focused treatment to families that empower them until follow-up services can be obtained for children and their families
  • Respond effectively to emergency phone calls and provide crisis interventions to help alleviate a mental health crisis; provide information to coordinate and provide additional services to families and follow-up services
  • Arrange transportation, or transport if necessary, children needing to be placed for their safety in the most normalizing least restrictive setting consistent with their needs and family decision-making
  • Work effectively with emergency rooms and in-patient psychiatric hospitals assisting them with potential admissions and, where appropriate to the mental status, providing/implementing community-based crisis stabilization alternatives to hospitalization
  • Maintain records, reports and legal documents consistent with Agency, WRAP and F.S.T./Early Intervention services standards of practice including the CareManager system
  • Function as the responsible team leader when providing services paired with a B.A. level Family Specialist  together providing either initial or follow-up services to a family

Master’s degree in psychiatric social work, clinical psychology, counseling psychology, rehabilitation counseling or psychiatric nursing

  • Two (2) years full-time paid experience in a comprehensive behavioral healthcare organization serving at-risk children, adolescents and their families. Experience must include direct work and clinical assessments with at-risk children, adolescents and their families in a range of clinical and community settings that includes crisis intervention, safety planning and service coordination.
  • Experience with OPWDD and court involved youth highly desirable. Ability to work effectively with children, adolescents, families, staff and community contacts from a variety of cultural and ethnic backgrounds.

Must possess a valid Driver’s License with an acceptable driving record. 

Sr. Crisis Clinician- C.A.R.E.S.

Per Diem   •   Erie County

Ensure that all Children/Youth CARES clients (children, adolescents and their families) receive the highest quality mental health assessments, crisis intervention, safety planning and service coordination necessary to safely maintain children in the community in accordance with their individual family needs and plan. Deliver all services consistent with the content and spirit of the Family Voices and Agency Standards of Practice as well as WRAP Core Values. Work effectively as a high performing team member with children, adolescents, families, Family Voices Network, Family Court F.S.T./Early Intervention as well as other key stakeholders to accomplish these objectives.

  • Provide high quality psycho-social and mental status assessments as appropriate to children and their families in crisis situations due to emotional, behavioral or mental health problems; initiate requests for required services, phone calls, agency information, etc.
  • Provide effective crisis intervention services and solution-focused treatment to families that empower them until follow-up services can be obtained for children and their families
  • Provide effective crisis intervention services and solution-focused treatment to families that empower them until follow-up services can be obtained for children and their families
  • Respond effectively to emergency phone calls and provide crisis interventions to help alleviate a mental health crisis; provide information to coordinate and provide additional services to families and follow-up services
  • Arrange transportation, or transport if necessary, children needing to be placed for their safety in the most normalizing least restrictive setting consistent with their needs and family decision-making
  • Work effectively with emergency rooms and in-patient psychiatric hospitals assisting them with potential admissions and, where appropriate to the mental status, providing/implementing community-based crisis stabilization alternatives to hospitalization
  • Maintain records, reports and legal documents consistent with Agency, WRAP and F.S.T./Early Intervention services standards of practice including the CareManager system
  • Function as the responsible team leader when providing services paired with a B.A. level Family Specialist  together providing either initial or follow-up services to a family

Master’s degree in psychiatric social work, clinical psychology, counseling psychology, rehabilitation counseling or psychiatric nursing

  • Two (2) years full-time paid experience in a comprehensive behavioral healthcare organization serving at-risk children, adolescents and their families. Experience must include direct work and clinical assessments with at-risk children, adolescents and their families in a range of clinical and community settings that includes crisis intervention, safety planning and service coordination.
  • Experience with OPWDD and court involved youth highly desirable. Ability to work effectively with children, adolescents, families, staff and community contacts from a variety of cultural and ethnic backgrounds.

Must possess a valid Driver’s License with an acceptable driving record. 

Sr. Maintenance Technician

Full Time   •   227 Thorn Avenue, Orchard Park

As Lead Maintenance Technician, this position involves all aspects of routine and preventative maintenance for all Spectrum properties; responsible for performing all necessary facility maintenance to insure the safety and comfort of all staff and consumers.

• Responsible for the completion of all maintenance service requests as assigned by Facilities Manager
• Perform full life-cycle carpentry, including coordinating projects in conjunction with Facilities Manager from planning through completion
• Complete grounds work as directed by Facilities Manager which may include picking up trash,sweeping curb and dumpster areas and maintaining landscaping beds and other areas
• Responsible for alerting the Facilities Manager of any unusual occurrence and/or damage that have taken place or that may occur
• Maintain a professional courteous manner with all clients, vendors, contractors, and fellow employees.
• Repair interior surfaces of all kinds as needed
• Ability to assist or help coordinate office furniture or equipment installation
• Perform minor electrical repairs and installations
• Monitor and maintain basic plumbing operations
• Monitor and/or maintain lighting systems at all locations
• Quality check equipment regularly to ensure everything is in working order
• Read blueprints and survey structures on grounds
• Create inspection and repair schedules
• Perform light landscaping and groundskeeping work as needed
• Train employees on proper equipment usage
• Assist in on-the-job-training of newly hired maintenance technicians
• Basic computer skills to document tasks and communicate through facilities management data system
• Act as on-call handyman when needed
• Drive frequently (daily basis) from various site locations/vendor locations using personal vehicle

High School Diploma / GED

• Working experience and knowledge with lighting systems, plumbing systems, and general interior carpentry; general working knowledge of maintenance tasks. Must have advanced working knowledge of all building systems to include electrical, plumbing supply and waste.
• Must have advanced working knowledge of carpentry to include experience with hand and power tools.
• Prefer 3 years experience in maintenance field.

Must possess a valid Driver’s License with an acceptable driving record. 

Targeted Case Manager

Full Time   •   27 Franklin Street, Springville

Under professional supervision of the Case Manager helps link individuals served by Clinic Services to identified needed services in the community and prescribed individual treatment plans.  Provides services of linkage, advocate, monitor, and evaluate. He/she ensures the client is receiving all the needed services.

  • Knowledge and demonstration of agency core values in day-to-day activities
  • Coordinates discharge planning with inpatient facilities
  • Advocates on behalf of the client to ensure needed services are obtained
  • Provides Service Referral, Linkage, and Related Activities
  • Provides monitoring and follow on referrals and other service providers
  • Links client with needed existing resources and assures appropriate utilization of a host of life area and support services in the community
  • Facilitates the development and maintenance of a supportive social network for the client
  • Provides an on-going supportive relationship to the client, which reinforces and builds the client’s life management skills by moving from active intervention to a less active role as client’s own ability to negotiate within the community improves
  • Follow-up, in face-to-face contact, to ensure client and significant other’s satisfaction and to determine need for any additional services
  • Participates with Clinic Services in order to evaluate and assess the status of treatment in progress and discusses any possible need for the modification in client’s service plan
  • Maintains a roster of local resources, provides this information to other staff, and develops effective working relationships with these resources
  • Acts as contact/focal point to whom client and service providers may turn to resolve issues related to provision of services
  • Maintains required services and statistical records for assigned clients
  • Utilizes Motivational Interviewing techniques to increase likelihood of engagement
  • Performs other duties as assigned
  • Participates in Case Management meetings, training, and other Case Management-specific activities with Spectrum Human Services’ Case Management staff
  • Frequent or occasional driving of personal vehicle for purpose of transporting clients in the community and/or site visits (client or work related)

SKILLS/COMPETENCIES:

  • One – three years’ experience in Mental Health or Human Services setting or Degree or Certification in Human Services Program
  • Must be proficient in the use of computers and computer software.  Familiar with all Microsoft products
  • Training in Motivational Interviewing and Person-Centered Planning
  • Bachelor’s Degree in Human Services Program with one (1) year supervised field practicum in a Mental Health or Human Services setting or one (1) year paid experience in a Mental Health or Human Services setting
  • Associates Degree in Human Services, or 60 credit hours in Human Services Program PLUS two (2) years of experience working in a Mental Health or Human Services setting
  • Certification as a Mental health Technician PLUS two (2) years of post-certification experience in a Mental Health or Human Services setting
  • High School Diploma PLUS five (5) years of experience in a Mental Health or Human Services setting

One to three years in Mental Health or Human Services setting dependent on certification/education

Must possess a valid Driver’s License with an acceptable driving record. 

Spectrum Human Services is committed to a policy of Equal Opportunity Employment and will not discriminate on any legally recognized basis, including, but not limited to, race, age, color, religion, sex, marital status, national origin, sexual orientation, citizenship, ancestry, physical or mental disability, veteran status or any other legally protected basis.