• Knowledge and demonstration of agency core values in day-to-day activities
• Provides comprehensive Care Coordination to assigned caseload with complex needs.
• Assist when needed in formulating a clinical needs assessment.
• Work effectively with parole and other community partners.
• Work effectively with individuals enrolled to meet benchmarks regarding enrollment, Interactive Journaling enrollment, service planning and goal completion.
• Completes all service planning requirements and assists with linkage to identified supports and works to reduce barriers to service access and linkage.
• Provide constant outreach to enrolled individuals and their support network.
• Assist with maintaining linkages to medical, financial, social, rehabilitative, addiction and psychiatric services.
• Serve as a social change agent by identifying service barriers, participating in the development of solutions, and serving as a systems advocate.
• Perform recordkeeping, statistical tracking, and quality assurance activities in an accurate and timely manner.
• Assists with support to the team and coordinator, this may include, but is not limited to service planning, engagement strategies, identification of new or needed resources and data support.
• Complete all required training for the agency and DCJS.
• Other duties as assigned.

SKILLS/COMPETENCIES:

• Demonstrated ability to work independently and to initiate change.
• Must possess excellent skill and judgment in a range of clinical and case management activities.
• Must be able to work effectively with a team and have demonstrated interpersonal skills in dealing with other providers and client support.
• Must possess excellent written and verbal skills.
• Proficient in the use of computer software such as MSWord, Excel, Power Point, Desktop Publishing, Outlook, etc.