Crisis Response

Crisis Response2018-07-26T22:00:41+00:00

716-882-4357
(882-HELP)

The Spectrum C.A.R.E.S. Team was created to help families with children and teenagers in crisis.

C.A.R.E.S. will answer questions and concerns about a youth by phone and/or meeting with a youth and a care giver in the community or at the home.

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What is a crisis?

A crisis is defined as a situation in which a youth’s behavior gets to the point that the parent, caregiver, or other community person feels that the youth may require help in ways they aren’t able to provide and outside assistance is needed.

When should I call C.A.R.E.S.?

Anytime you are concerned that a youth under 18 yrs. may have a serious enough behavioral or emotional problem that would meet this crisis criteria. If you are not sure, call.

Who can call C.A.R.E.S.?

Any parent, caregiver, youth, service provider or other community person who is concerned about a youth or family in crisis can call C.A.R.E.S.

What are the hours of operation?

C.A.R.E.S. is available 24 hours a day/seven days a week. All
C.A.R.E.S. calls will be answered by professional staff. Like an Emergency Room, we will serve everyone and triage with you what is the right kind and amount of help in the right time frame. The phone number is 882-4357.

What happens when C.A.R.E.S. meets with youth and families?

C.A.R.E.S. will interview a caregiver and youth to determine what the problems are and how serious they may be. The goal of the C.A.R.E.S. program is to support families in resolving crisis situations in the home or community and to help them prevent future crisis. An effective crisis plan will be developed with the family.

If you or a loved one is struggling in any way

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